All the latest news and updates about Intercom – the product, the company and the people
Meet the world’s most advanced AI agent for customer service: Fin 2. Watch the launch keynote, where we lift the curtain on exactly what it’s taken to get to this point.
Customer Service 14 min watch
In this month’s Built For You broadcast, our Fin AI Agent goes multichannel, and we reveal a series of improvements to Tickets, Phone, Reporting, and Workflows.
Customer Service 16 min watch
Check out the full Fin AI Copilot announcement video – learn all about the intelligent assistant for your support team, and the future of AI-first Customer Service.
Customer Service 1 min watch
Learn how we’re evolving our entire customer service platform to make things easier for your customers, agents, and support managers.
AI & Automation 59 min watch
What if you could have a trustworthy bot that captures the magic of the large language models without going off-script? Join us in this webinar as we introduce our newest, breakthrough AI bot and answer all your questions about it.
News & Updates 52 min watch
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet.
News & Updates 70 min watch
Last week, we held our first virtual global event, New at Intercom, where we were joined by more than 2,500 customers, partners, and more.
News & Updates 7 min watch
That’s a wrap on New at Intercom, our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products.
News & Updates 2 min watch
What if your entire business was wired to elevate dialogue, build loyalty, and create growth? Meet the Engagement OS.
News & Updates 45 min watch
Our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment. Discover her insights here.